DM2find · AI-Powered Visitor Assistant

Your museum or venue,
always available
to every visitor.

An AI concierge for museums and cultural venues — delivered through WhatsApp, with full voice and text support. Instant, accurate answers from your own content. No app download required.

2B+
WhatsApp users worldwide
1
week to go live
0
apps to download
24/7
visitor availability

The Channel

Why WhatsApp
— and why voice.

WhatsApp is already in your visitors' pockets. No download, no registration, no friction. The voice feature turns it into a hands-free, eyes-free companion that works in any language, for any visitor.

👁️
Eyes-free in the gallery
Visitors speak their question while standing in front of an artwork - no typing, no distraction from the experience.
Accessibility-first
Visitors with visual impairments or low literacy engage fully through voice — no specialist hardware required.
🌍
Any language, automatically
The concierge detects language automatically and responds in kind. No configuration needed per language.

Content Scope

Everything your visitors
actually ask about.

Powered entirely by your own structured content — the AI never invents an answer. If it's not in your database, it gracefully directs to a staff member.

🖼️
Collections & Exhibitions
Permanent collection highlights, temporary exhibitions, dates, room locations, artist information.
🕐
Opening Hours & Closures
Seasonal variations, public holidays, late-night openings, conservation room closures.
🎟️
Ticketing & Prices
All price categories — adult, child, student, group, concession — plus booking links and free admission days.
🎧
Guided Tours & Audio Guides
Scheduled tours, audio guide availability, language options, group booking information.
Accessibility
Wheelchair routes, hearing loops, large-print materials, sensory sessions, carer and companion policies.
📅
Events & Programmes
Lectures, workshops, family events, school programmes, evening openings — with dates and booking links.
Facilities
Café, restaurant, shop, cloakroom, lockers, baby facilities, parking and transport links.
💳
Membership & Giving
Membership tiers, benefits, pricing, and how to join — answered instantly, 24 hours a day.
🌐
Practical Information
Getting here, parking, nearby transport stops, address, contact details, group visit logistics.

The Flow

From question to answer
in seconds.

1
QR Code or Link
Visitor scans a QR code on their ticket, a wall sign, or finds the link on your website. Opens WhatsApp instantly.
2
Voice or Text
Visitor speaks or types their question. Voice messages are transcribed server-side — no specialist app needed.
3
AI Retrieves
The concierge queries your structured content database — exhibitions, hours, prices, accessibility, events.
4
Instant Reply
A concise, accurate response in the visitor's own language. With follow-up prompts where helpful.

Live Examples

Real conversations.
Real answers.

The concierge handles practical queries, content questions, and accessibility needs — all drawn from your venue's own data. If it doesn't know, it says so gracefully.

Every response is deterministic. The AI retrieves from your curated database — it does not search the internet or approximate from training data.

🎤 Voice message · 0:03
"Is there wheelchair access to the sculpture terrace?"
Visitor · 14:22 ✓✓
Yes — the sculpture terrace is fully wheelchair accessible via the lift on Level 2. A member of staff at the main desk can assist if needed. Would you like directions from the entrance? 🗺️
Museum Concierge · 14:22
Do you have events for kids this Saturday?
Visitor · 14:24 ✓✓
Yes! Saturday 10:30–12:00: "Colours of the Sea" family workshop in the Learning Studio, Level 1. Free with entry, no booking needed. Suitable for ages 5–10. 🎨
Museum Concierge · 14:24

The Principle

The success of AI in cultural venues
depends on data.

AI understands the question.
Structured venue data provides the answer.

Transparent Pricing

Simple, flat pricing.
No surprises.

One subscription covers WhatsApp voice + text and the web chatbot.

150 / month
+ €100 one-time setup fee · WhatsApp (voice + text) included as primary channel
WhatsApp Business — voice & text
Web chatbot (chat.dm2find.ai/[venue])
Full multilingual support
All content categories included
Onboarding & data structuring support
Platform hosting & maintenance
+ Managed LLM add-on available at +€20/month
Exclusions: LLM API costs (if using own key), WhatsApp Business API messaging costs (Meta pricing), speech-to-text API costs, platform account registration. Additional channels: €100 one-time each and €50 monthly.

Explore options independently at dm2find.ai/configure/

Ready to give every visitor
an expert in their pocket?

Live in 1 week. No IT project. No app download for visitors.

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